How we consider complaints about schools

Posted by: , Posted on: - Categories: data and Insight, schools
Text reads: How we consider complaints about schools. A student in a red jumper with a long ponytail faces away from the camera, writing a maths equation on a whiteboard.

Leaders, local authorities, parents and carers frequently ask about how we deal with complaints about a school. When we receive a complaint, we never rush to inspect. In this blog, I’ll explain the processes that we follow when deciding whether to inspect a school.  If a parent has a concern about their child’s school, they should first go through …